Who OnePay Actually Makes Sense For — and Who Probably Does Not Need It
OnePay is easy to oversell because it now does enough things that almost anybody can find one feature that sounds…
The Price of Convenience at OnePay
Convenience is one of the easiest words to use in financial technology because almost every new product promises some version…
The Hidden Cost of a OnePay Customer Problem
OnePay looks inexpensive from the outside because the customer rarely sees the labor behind it. A person opens the app,…
OnePay Works Until Money Gets Complicated
Financial apps are easiest to love when nothing unusual is happening. A paycheck arrives, a purchase goes through, the balance…
Three Economies Inside OnePay: The Customer, the Employer and the Fintech Behind the App
OnePay looks like one company because that is how a consumer is supposed to experience it. Open the app, see…
What Really Happens When You Tap Pay With OnePay
A Walmart customer reaches the end of a shopping trip with $94.73 worth of groceries, detergent and household supplies in…
A Month Inside OnePay: How One Household Can Touch Banking, Walmart, Credit and Fintech Without Thinking About Any of It
A household budget rarely looks like the neat categories shown inside a finance app. Real money arrives in chunks and…
What OnePay’s Job Openings Reveal About the Fintech It Is Becoming
If you want to understand where a financial company is going, its homepage is useful. Its job board can be…
Why People Trust OnePay With Their Money — and What Happens When That Trust Breaks
A financial app can offer cash back, early pay, savings interest and a clean interface, but none of those things…
OnePay Wants to Sit Between Payday and the Shopping Cart
Most people do not think about money as a financial system. They think about it as a sequence of annoyingly…